Crowdsourced solutions encompass the new business solution that promises to solve a lot of problems. With its innovative approach to outsourcing and independent contracting, it favors hiring independent workers who specialize in their field over hiring full-time employees who are paid whether they are working or not. There's no doubt crowdsourcing makes the most out of manpower and focuses on getting independent specialists who can deliver the job in a timely manner. But how do you channel this to get the most out of your crowdsourced solution to maximize your return on investment?
Here are a few ways:
- Do your research- Choose a crowdsourced solution that focuses on quality and specialization. Some solutions may be high in volume but low in quality. You cannot afford to hire out work to less-than-efficient workers. While many independent workers are highly specialized, it is important to know the firm you are dealing with trains their workers well and finds reliable, efficient specialists to do the job.
- Know the software requirements. Various crowdsourced solutions require different types of software to do the job. For example, call center solutions require the contractor to have the right equipment to take calls, and scripting software solutions to read the information to callers. Other jobs, such as creating software for your company require a high degree of programming expertise and specific software to create the final product.
- Find crowdsourced solutions that specialize in what you need. It is important to find a crowdsource company that caters to what you need in terms of results. Think about how you will create, develop, and market your product and what it will take to produce it. Find a company that will custom-design a crowdsourced solution to fit your company's goals.
- Think about collaboration requirements. Some projects require a higher level of collaboration than others. For example, if you are creating an app, or a sophistocated software solution, it may take the cooperation and collaboration of many different independent contractors, rather than just one.
- Consider developing a "challenge program" to increase incentives. The "pay-per-performance" model works well. So do incentives. Consider creating an innovative prize challenge to integrate within your business model in your crowdsourced solutions. Using basic motivational psychology, you can learn how to round up the best talent for your company's needs, and keep them coming back.
Finding and getting the most our of your crowdsourced solutions just takes a little research and planning, a good incentive program for independent contractors, and a goal. Combining all of your best talent out there is what is it all about. Open innovation will never end, as long as there are unique, fresh ideas out there, and the talent pool to pull them from. Visit us online to find out what we do to help in this effort.