I recently received this piece from Gabriel Eichler, one of our Client Services team members, and I wanted to share it with you all. He goes into detail on the important role that InnoCentive plays as a broker between the Seeker and you the Solver:
As most of our clients and members of our community already know, InnoCentive plays an important role in brokering Open Innovation interactions between Seeker organizations and you, our network of talented Solvers. Brokering such transactions is difficult since InnoCentive serves as a two-way firewall between the Seeker organization and Solver by keeping all parties anonymous throughout the process while simultaneously ensuring the integrity of the interaction. It occurred to me, however, that since most individuals interact with InnoCentive as either a Seeker or a Solver (and rarely both), they are unfamiliar with the actions undertaken by InnoCentive’s Client Services Team on behalf of both parties. To improve the understanding of both our Seekers and Solvers, I’ve dedicated this blog entry to a brief discussion on how InnoCentive’s Client Services Team supports these innovation interactions.